Terms of Use

Sanmiguel Health is the international website, information, and patient-coordination brand associated with the medical facility commercially known as Sanmiguel Hospital. The website describes available service categories and offers ways to request information or a preliminary evaluation. Please use the website only for lawful purposes. These terms apply to your website use to the extent permitted by applicable law; any separate transaction or medical service will be governed by the specific written terms presented for that transaction or service.

Website articles, descriptions, photographs, videos, and general answers are for information only. They are not individualized medical advice, diagnosis, treatment instructions, or a recommendation that a particular procedure is right for you. Do not change, postpone, or discontinue professional medical care based only on website content. Medical suitability, risks, alternatives, and expected recovery require evaluation by a qualified treating professional.

This website is not an emergency service and the inquiry form is not monitored for urgent medical needs. If you believe you have a medical emergency, contact the emergency services available in your location immediately. Do not use this website or social-media messages to request emergency treatment.

Submitting the Request an Evaluation form or contacting our team begins an inquiry. It does not guarantee a response time, an appointment, acceptance as a patient, a treatment date, availability of any provider, a quoted price, or clinical eligibility. A coordinator may ask for clarification and explain the next steps. The team will identify any separate secure process and required documents before requesting detailed health information.

Please provide accurate, current contact details and do not submit information belonging to another person without appropriate authority. The general form is intended for adults and requests only basic contact information and an area of interest. Parents or lawful guardians seeking information for a minor should contact coordination directly; a separate process may be required. Please do not upload or send medical records, photographs, laboratory results, or detailed symptoms through the general website form.

Decisions about testing, treatment, eligibility, and follow-up belong to the responsible clinical professionals following an individual assessment. No website description, preliminary conversation, advertisement, or proposed package substitutes for professional judgment, clinical disclosure, or signed informed consent. Where services involve a particular physician, hospital, laboratory, or other provider, the identity and role of the actual provider should be confirmed in the applicable service documents before care begins.

Medical care described on this website is contemplated in Mexico. Website access from the United States or another country does not mean that medical care is being delivered or licensed in the visitor's home jurisdiction. Availability and legal requirements may differ by procedure, professional, and location.

Unless a separate written offer says otherwise, website descriptions and preliminary conversations are not binding price quotations or commitments to provide a specific service. Any proposed package, currency, inclusions, exclusions, deposit, balance due, financing arrangement, cancellation rule, refund rule, and rescheduling condition must be disclosed and confirmed in a separate written proposal or agreement before a patient makes a payment or reservation. Mandatory consumer rights under applicable law remain in effect.

The current informational website does not itself process medical-service payments. Only use payment instructions confirmed through official coordination channels. If someone sends you an unexpected payment link or changes account details, independently verify it with our team before paying.

Travel assistance, accommodation, transport, and appointment coordination may be discussed individually and are not included unless a written arrangement expressly says so. Patients remain responsible for complying with applicable immigration, identification, travel, and insurance requirements and for making decisions about travel fitness with their medical professionals. Border crossing times, carrier schedules, and third-party availability may change and cannot be guaranteed.

Patient stories, photographs, and testimonials describe individual experiences. They do not establish that every person can expect the same outcome or that a particular medical treatment has been proven effective for every condition. Results and risks vary by individual circumstances. Information about outcomes should be evaluated together with evidence, medical assessment, and the disclosures given by the treating professional. We do not promise a cure, a particular result, or an outcome free of complications.

Except for third-party materials used under license or with permission, the website's text, design, graphics, brand identifiers, and other original content are protected by applicable intellectual property law. You may view and make a reasonable personal copy of public pages for noncommercial use. You may not represent our content as your own, misuse our trademarks, remove rights notices, or reproduce substantial content commercially without authorization, except where the law permits the use.

Do not try to bypass access controls, disrupt the website, upload harmful code, send false or abusive inquiries, scrape personal information, impersonate another person, or interfere with other visitors' access. We may restrict abusive access and take reasonable measures to protect the website and its users, subject to applicable law.

This website may link to WhatsApp, SMS, YouTube, social networks, maps, and other external services. Their availability, privacy practices, and terms are controlled by their respective operators. A link does not automatically mean that we endorse every statement, service, or policy appearing on the external platform. Review the relevant third-party terms before sharing information or completing a transaction with them.

Personal information collected through the website is described in our separate Privacy Notice at https://sanmiguelhealth.com/privacy-policy/. Where an electronic inquiry option is enabled, the relevant notice and required consent choices will be presented as part of the submission process. A request for contact does not enroll you in unrelated marketing messages. For privacy requests, including applicable access, correction, cancellation, opposition, or withdrawal rights, use the process described in the Privacy Notice.

We work to keep public information accurate, but clinical personnel, procedures, service availability, estimated timing, and logistical arrangements may change. Please confirm material details directly with coordination before making decisions or travel arrangements. We may maintain, correct, suspend, or update parts of the website. Technical interruptions can occur; do not rely on the website as your sole channel for time-sensitive information.

We may revise these website terms from time to time. A new version and its effective date will be posted at https://sanmiguelhealth.com/terms-of-use/. Changes to website terms do not automatically modify a medical-service agreement already entered into; those separate agreements govern changes to the relevant service relationship.

The public website provides general information and communication channels. To the extent permitted by law, we cannot guarantee uninterrupted access, freedom from every technical error, or a particular medical or logistical outcome based on website information. Nothing in these terms waives or limits rights that cannot legally be excluded, including applicable consumer rights, protections against misleading advertising, or liability for negligence, fraud, or other conduct where an exclusion would be unlawful. A clinical care dispute is addressed under its own service documents and applicable law.

The website and associated services are based in Tijuana, Baja California, Mexico. Mexican law may apply to website operations and services delivered there, subject to any mandatory consumer, privacy, or other rights that apply to an individual visitor under another jurisdiction. These website terms do not replace any dispute provisions lawfully agreed in a separate medical-service contract.

The website uses the name Sanmiguel Health for international communications and patient coordination. The medical facility uses the commercial name Sanmiguel Hospital. The associated Mexican legal entity is Beauty Hospital de Baja California S.C., at David Alfaro Siqueiros 2643, Zona Urbana Río Tijuana, C.P. 22010, Tijuana, Baja California, Mexico. General questions about the website or these terms may be sent to info@sanmiguelhealth.com or +1 (702) 963-4474.